The ServiceNow is a company that provides service management software as a service. It focuses on IT Service Management (ITSM), IT Operations Management (ITOM) and IT Business Management (ITBM).
The company's products are centered around creating what they call a "service model," which corrects the root cause of service problems and enables self-service. ServiceNow's activities and processes occur as cloud services, as part of a comprehensive management workflow that supports real-time communication, collaboration, and resource sharing. ServiceNow provides service management products for IT, human resources, security, customer service, software development, facilities, field service, marketing, finance and legal business needs.
ServiceNow can be easily integrated with other tools. You can perform VMware Airwatch tasks from the interface, and ServiceNow also provides an app store for third-party tool products.